Pharmaceutical and Healthcare Compliance

Crisp protects your social media pages round the clock, detecting adverse events, so your brand enjoys complete online brand safety

How Crisp can work with you

Pharmaceutical companies must ensure they have the right policies and procedures in place to manage compliance requirements, such as adverse event reporting.

However, this can be a real challenge. Companies are restricted by internal teams operating only during office hours, using tools that often miss nuanced risks or using external agencies that charge premium rates for out of hours monitoring services.

Crisp works with drug safety teams to help them detect adverse events when they appear online, accurately reporting them within the agreed timeframe.

Why use Crisp to protect you on social media?

Whether you need adverse event detection and reporting, medical device issue reporting, detection of PR issues or vulnerable person identification, our bespoke moderation service guarantees you:

Fast detection

Crisp moderates each of your brand’s social media pages all day, every day, providing guaranteed risky content detection and intervention within minutes

Nothing gets through

Crisp works with some of the world’s largest pharmaceutical companies, ensuring they comply with adverse event reporting in accordance with FDA rules and guidelines

24/7, 365

Protection in over 50 languages, even at night, weekends and during activity spikes